Conversational AI

Conversational AI

The rise of conversational AI is no longer a trend, it’s a transformative force for organizations. AI-driven chatbots and advanced analytics are revolutionizing both internal and external communication. More than that, conversational AI offers a powerful solution to one of the biggest organizational challenges: accelerating knowledge sharing and preserving expertise.

Conversational AI is more than just a chatbot. It’s a smart sparring partner, customer advisor, and internal knowledge hub in one. Whether you're after real-time customer insights, seamless internal collaboration, or hyper-personalized marketing, Follo builds intelligent AI Agents that spark valuable conversations, and turn them into results.

From question to value

What does Conversational AI really do?

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Conversational AI understands natural language and turns conversations into direct value. It makes complex information easily accessible, speeds up processes, and personalizes customer interactions.

At Follo, we build AI Agents that act as internal advisors, sales boosters, or CX experts. Always in your tone of voice, powered by your data, and focused on one thing: delivering results.

From searching to finding, from insight to action

Why invest in AI-driven interaction?

Conversational AI enables frictionless access to information and insights. Customers expect instant answers, and teams want to search less and act faster.

Conversational AI:

  • Delivers on-demand insights from your internal knowledge base
  • Reduces support pressure with scalable, intelligent answers
  • Accelerates sales and marketing with real-time data insights
  • Promotes a learning culture and data-driven decision-making across your organization

On average, employees spend 2.4 hours a day searching for the right information. With a Follo AI Agent, that’s a thing of the past.

 

Work smarter, act faster

What makes our Conversational AI unique

On-demand insights

Instant answers to any question, from your own knowledge base, exactly when you need them.

 

No learning curve from platforms

Anyone can use it. No training, no complex dashboard, just ask questions in plain language.

 

Trusted first-party data

Your AI Agent is trained on your sources and content, ensuring output that’s consistent and accurate.

 

Fosters a data-driven culture

By breaking down silos and making knowledge accessible, every team gains the clarity to make better decisions.

 

AI as a lever for acceleration

How your organization accelerates with Conversational AI

Every organization hits the same roadblocks. Conversational AI helps you move past them with ease:

  • From searching to finding
    No more endless digging for that one document or elusive insight.
  • From silos to synergy
    Insights from marketing, sales, service, and research, unified in a single interface.
  • From gut feeling to grounded decisions
    Real-time data and feedback support every decision, exactly when it matters.
  • From overload to overview
    One AI partner instead of ten separate tools. Everything you need, in one place.

All insights at your fingertips

Follo InsightsPilot

InsightPilot is Follo’s Conversational AI solution for marketing, CX, and sales teams looking to move faster. No dashboards, no datasheets, just one smart AI Agent that turns all your insights into action.

What makes InsightPilot unique?

  • Instantly deployable as plugin, app, or web interface
    Works wherever you do, from browser to mobile app.
  • An alternative to costly tools
    Insights on par with Hotjar, ContentSquare, or Salesforce, without the price tag.
  • Built on your data
    Connects internal sources like GA4, ad platforms, CXO dashboards, and customer feedback into one powerful AI interface.
  • Voice of the Customer
    Automatically analyze customer reviews and feedback with sentiment scores, topic modeling, and time-based trends.
  • Actionable Insights
    InsightPilot translates feedback into improvement actions: what needs to happen, why, and on which page or feature.
  • From reports to real-time action
    Spend less time analyzing and more time executing. Ask a question and get instantly relevant output.

With InsightPilot, you turn Conversational AI into a full-fledged business partner, for CX, marketing, and sales.